2022/09/12

How to disagree well: 7 of the best and worst ways to argue - Big Think

How to disagree well: 7 of the best and worst ways to argue - Big Think
 
[논쟁] 논쟁에서 갈등이 생기지 않게 동의하지 않는 방법
- 밑의 피라미드에는 동의하지 않는 방법을 그 결과가 가저오는 갈등의 정도로 나열한 것인데, 밑으로 갈수록 갈등이 많아지는 방식을 표현한다. 자세한 내용을 깊히 따지기 전에 말할 수 있는 것은 어떤 의견을 제시하는 사람의 말의 내용을 논하지 않고, 인물을 비판하는방식이다.  중간적 방식은 부분적 비판이다. 
- 제일 갈등이 적은 반론의 방식의 중요한 포인트는 상대방이 자기의 주장의 논리가 이해받았다고 느끼는 방식이다. 그러니 반론을 펼때는,  물론 자신의 반론에는 상대방도 동의할 만한 대안이 펼처저야 하지만, 우선 상대방의 주장을 제대로 이해하고 그 상대방도 동의할 만큼 설명해주고 시작하는 방식이다.

ERSONAL GROWTH — MARCH 16, 2018

How to disagree well: 7 of the best and worst ways to argue
A classic essay defines different ways to disagree, from the worst to the best, with lessons that ring true in our divisive times.

The hierarchy of disagreement, by Paul Graham.



Paul Ratner

Many find themselves arguing with someone on the Internet, especially in these days fraught with political tensions. A great tool, the web also seems to drive dispute. It is also a reflection of the larger reality, where divisiveness has spread throughout our society. A classic essay from one of the Internet’s pioneers suggests that there is a way to harness such negative energy of the online world and disagree with people without invoking anger—a lesson that extends far beyond the web.



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Paul Graham is an English-born computer programmer with a Ph.D. from Harvard, an accomplished entrepreneur, a VC capitalist as well as a writer. He created the first online store application which he sold to Yahoo and was one of the founders of the famous Y Combinator—a startup incubator that funded over 1,500 startups like Dropbox, Airbnb, Reddit, and Coinbase. Being a true Renaissance man, Graham also studied painting at the Academia di Belle Arti in Florence and the Rhode Island Institute of Design as well as philosophy at Cornell University.


Dubbed “the hacker philosopher” by the tech journalist Steven Levy, Graham has written on a number of subjects on his popular blog at paulgraham.com, which got 34 million pages views in 2015. One of his most lasting contributions has been the now-classic essay ‘How to disagree‘ where he proposed the hierarchy of disagreement which is as relevant today as it was in 2008 when it was first published.

Mark Bui (L) and Donna Saady (R) argue in front of the White House while MoveOn PAC members and supporters marched in protest of the Bush Administration’s handling of the Hurricane Katrina disaster relief September 8,


2005, in Washington, DC. (Photo by Chip Somodevilla/Getty Images)

In his essay, Graham proposed that the “web is turning writing into a conversation,” recognizing that the internet has become an unprecedented medium of communication. In particular, it allows people to respond to others in comment threads, on forums and the like. And when we respond on the web, we tend to disagree, concluded Graham.


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He says this tendency towards disagreement is structurally built into the online experience because in disagreeing, people tend to have much more to say than if they just expressed that they agreed. Interestingly, Graham points out that, even though it might feel like it if you spend much time in comment sections, the world is not necessarily getting angrier. But it could if we don’t observe a certain restraint in how we disagree. To disagree better, which will lead to better conversations and happier outcomes, Graham came up with these seven levels of a disagreement hierarchy (DH):


DH0. Name-calling

To Graham, this is the lowest level of argument. This is when you call people names. That can be done crudely by saying repulsive things like “u r a fag!!!!!!!!!!” or even more pretentiously (but still to the same effect) like, “The author is a self-important dilettante,” wrote the computer scientist.
DH1. Ad hominem

An argument of this kind attacks the person rather than the point they are making—the literal Latin translation of this phrase is: ‘to the person.’ It involves somehow devaluing a person’s opinion by devaluing the one who is expressing it, without directly addressing what they are saying. “The question is whether the author is correct or not,” pointed out Graham.
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John Pope (L) expresses his disagreement with supporters of President Donald Trump near the Mar-a-Lago resort home of President Trump on March 4, 2017, in West Palm Beach, Florida. President Trump spent part of the weekend at the house. (Photo by Joe Raedle/Getty Images)
DH2. Responding to tone.

This is a slightly more evolved form of disagreement when the debate moves away from personal attacks to addressing the content of the argument. The lowest form of responding to writing is disagreeing with the author’s tone, according to Graham. For example, one could point out the “cavalier” or “flippant” attitude with which a writer formulated their opinion. But why does that really matter, especially when judging tone can be quite subjective? Stick to the material, Graham advises: “It matters much more whether the author is wrong or right than what [their] tone is.”
DH3. Contradiction

This is a higher form of addressing the actual meat of the argument. In this form of disagreement, you offer an opposing case but very little evidence. You simply state what you think is true, in contrast to the position of the person you are arguing with. Graham gives this example:


“I can’t believe the author dismisses intelligent design in such a cavalier fashion. Intelligent design is a legitimate scientific theory.”
DH4. Counterargument

This next level sets us up on the path to having more productive disputes. A counterargument is a contradiction with evidence and reasoning. When it’s “aimed squarely at the original argument, it can be convincing,” wrote Graham. But, alas, more often than not, passionate arguments end up having both participants actually arguing about different things. They just don’t see it.




Paul Graham. Credit: Flickr/pragdave


DH5. Refutation

This is the most convincing form of disagreement, argues Graham. But it requires work so people don’t do this as often as they should. In general, the higher you go on the pyramid of disagreement, “the fewer instances you find.”

A good way to refute someone is to quote them back to themselves and pick a hole in that quote to expose a flaw. It’s important to find an actual quote to disagree with—“the smoking gun”—and address that.

DH6. Refuting the central point

This tactic is the “most powerful form of disagreement,” contended Graham. It depends on what you are talking about but largely entails refuting someone’s central point. This is in contrast to refuting only minor points of an argument—a form of “deliberate dishonesty” in a debate. An example of that would be correcting someone’s grammar (which slides you back to DH1 level) or pointing out factual errors in names or numbers. Unless those are crucial details, attacking them only serves to discredit the opponent, not their main idea.

The best way to refute someone is to figure out their central point, or one of them if there are several issues involved.


  • This is how Graham described “a truly effective refutation”:
  • The author’s main point seems to be x. As he says:
  • But this is wrong for the following reasons…



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Having these tools in evaluating how we argue with each other can go a long way towards regaining some civility in our discourse by avoiding the unproductive lower forms of disagreement. Whether its trolls of other nations or our own home-grown trolls and confused spirits, the conversation over the Internet leaves a lot to be desired for many Americans. It’s hard not to see it as a social malady.


Graham also viewed his hierarchy as a way to weed out dishonest arguments or “fake news” in modern parlance. Forceful words are just a “defining quality of a demagogue,” he pointed out. By understanding the different forms of their disagreement, “we give critical readers a pin for popping such balloons,” wrote Graham.

Read the full essay here: How to Disagree.

Essays

If you're not sure which to read, try How to Think for YourselfDo Things that Don't Scale, or How to Lose Time and Money.


Heresy
Putting Ideas into Words
Is There Such a Thing as Good Taste?
Beyond Smart
Weird Languages
How to Work Hard
A Project of One's Own
Fierce Nerds
Crazy New Ideas
An NFT That Saves Lives
The Real Reason to End the Death Penalty
How People Get Rich Now
Write Simply
Donate Unrestricted
What I Worked On
Earnestness
Billionaires Build
The Airbnbs
How to Think for Yourself
Early Work
Modeling a Wealth Tax
The Four Quadrants of Conformism
Orthodox Privilege
Coronavirus and Credibility
How to Write Usefully
Being a Noob
Haters
The Two Kinds of Moderate
Fashionable Problems
Having Kids
The Lesson to Unlearn
Novelty and Heresy
The Bus Ticket Theory of Genius
General and Surprising
Charisma / Power
The Risk of Discovery
How to Make Pittsburgh a Startup Hub
Life is Short
Economic Inequality
The Refragmentation
Jessica Livingston
A Way to Detect Bias
Write Like You Talk
Default Alive or Default Dead?
Why It's Safe for Founders to Be Nice
Change Your Name
What Microsoft Is this the Altair Basic of?
The Ronco Principle
What Doesn't Seem Like Work?
Don't Talk to Corp Dev
Let the Other 95% of Great Programmers In
How to Be an Expert in a Changing World
How You Know
The Fatal Pinch
Mean People Fail
Before the Startup
How to Raise Money
Investor Herd Dynamics
How to Convince Investors
Do Things that Don't Scale
Startup Investing Trends
How to Get Startup Ideas
The Hardware Renaissance
Startup = Growth
Black Swan Farming
The Top of My Todo List
Writing and Speaking
How Y Combinator Started
Defining Property
Frighteningly Ambitious Startup Ideas
A Word to the Resourceful
Schlep Blindness
Snapshot: Viaweb, June 1998
Why Startup Hubs Work
The Patent Pledge
Subject: Airbnb
Founder Control
Tablets
What We Look for in Founders
The New Funding Landscape
Where to See Silicon Valley
High Resolution Fundraising 
What Happened to Yahoo 
The Future of Startup Funding 
The Acceleration of Addictiveness
The Top Idea in Your Mind 
How to Lose Time and Money 
Organic Startup Ideas
Apple's Mistake
What Startups Are Really Like
Persuade xor Discover 
Post-Medium Publishing
The List of N Things
The Anatomy of Determination 
What Kate Saw in Silicon Valley 
The Trouble with the Segway
Ramen Profitable
Maker's Schedule, Manager's Schedule 
A Local Revolution?
Why Twitter is a Big Deal
The Founder Visa
Five Founders
Relentlessly Resourceful
How to Be an Angel Investor
Why TV Lost
Can You Buy a Silicon Valley? Maybe.
What I've Learned from Hacker News
Startups in 13 Sentences
Keep Your Identity Small 
After Credentials
Could VC be a Casualty of the Recession?
The High-Res Society
The Other Half of "Artists Ship" 
Why to Start a Startup in a Bad Economy
A Fundraising Survival Guide
The Pooled-Risk Company Management Company
Cities and Ambition
Disconnecting Distraction
Lies We Tell Kids
Be Good
Why There Aren't More Googles
Some Heroes
How to Disagree
You Weren't Meant to Have a Boss
A New Venture Animal
Trolls
Six Principles for Making New Things
Why to Move to a Startup Hub
The Future of Web Startups
How to Do Philosophy
News from the Front
How Not to Die
Holding a Program in One's Head
Stuff
The Equity Equation
An Alternative Theory of Unions
The Hacker's Guide to Investors
Two Kinds of Judgement
Microsoft is Dead
Why to Not Not Start a Startup
Is It Worth Being Wise?
Learning from Founders
How Art Can Be Good
The 18 Mistakes That Kill Startups
A Student's Guide to Startups
How to Present to Investors
Copy What You Like
The Island Test
The Power of the Marginal
Why Startups Condense in America
How to Be Silicon Valley
The Hardest Lessons for Startups to Learn
See Randomness
Are Software Patents Evil?
6,631,372
Why YC
How to Do What You Love
Good and Bad Procrastination
Web 2.0
How to Fund a Startup
The Venture Capital Squeeze
Ideas for Startups
What I Did this Summer
Inequality and Risk
After the Ladder
What Business Can Learn from Open Source
Hiring is Obsolete
The Submarine
Why Smart People Have Bad Ideas
Return of the Mac
Writing, Briefly
Undergraduation
A Unified Theory of VC Suckage
How to Start a Startup
What You'll Wish You'd Known
Made in USA
It's Charisma, Stupid
Bradley's Ghost
A Version 1.0
What the Bubble Got Right
The Age of the Essay
The Python Paradox
Great Hackers
Mind the Gap
How to Make Wealth
The Word "Hacker"
What You Can't Say
Filters that Fight Back
Hackers and Painters
If Lisp is So Great
The Hundred-Year Language
Why Nerds are Unpopular
Better Bayesian Filtering
Design and Research
A Plan for Spam
Revenge of the Nerds
Succinctness is Power
What Languages Fix
Taste for Makers
Why Arc Isn't Especially Object-Oriented
What Made Lisp Different
The Other Road Ahead
The Roots of Lisp
Five Questions about Language Design
Being Popular
Java's Cover
Beating the Averages
Lisp for Web-Based Applications
Chapter 1 of Ansi Common Lisp
Chapter 2 of Ansi Common Lisp
Programming Bottom-Up
This Year We Can End the Death Penalty in California



2022/09/11

A Review of the Tendering Presence, 2

A Review of the Tendering Presence, 2


A Review of the Tendering Presence, 2https://digitalcommons.georgefox.edu › viewcontent
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TC Jones 저술 · 2005 — diet would appear to be spiritual persimmons.” (Testament of. Devotion, 92) For many Christians, Francis is a delightful and inspir-.

Finding Lightness in the Light - Friends Journal

Finding Lightness in the Light - Friends Journal:

Finding Lightness in the Light
April 1, 2019

By Kerry O'Regan


The Blind Leading the Blind, or The Parable of the Blind, by Pieter Bruegel the Elder, 1568.
 

Iwasn’t always a Quaker. I was born into a big, boisterous Irish Catholic family where there was lots of fun and laughter. In fact, one of my mother’s adages (and she had a whole barrow-load of them) was that “a little nonsense now and then is relished by the wisest men.” Not that we told jokes as such; it’s that we somehow saw the jokes in life. We relished the ridiculous and the absurd, and there was a pervasive sense of playfulness around words, around ideas, and around situations. Anything was fair game. Well, not quite anything. We weren’t allowed to be unkind, and we didn’t joke about S-E-X or anything like that. We were devout too, but somehow we knew that irreverence is not a lack of reverence.

I don’t want to provide a spiritual autobiography, except to say that I moved through Protestantism, where I found a much clearer separation between prayer and playfulness. You could be frivolous and you could be devout, but not at the same time, and there was a kind of conscious earnestness attached to both. Eventually, I ended up among Quakers. Ah, the Quakers.

Perhaps we can be good, do good, and yet have fun at the same time.

We Quakers have a bit of an image problem when it comes to fun and frivolity, and I suspect that goes right back to the beginning. For all his talk of cheerful walking, George Fox was not really much of a cheerful chappy. I think he meant something quite different by the term, but I’m glad he said it. It gives me a certain license somehow. But being a Quaker was a serious business, what with William Penn’s stern warning of No Cross, No Crown, and Thomas Ellwood’s daunting account of his visit to the Peningtons soon after they had become Quakers. He discovered there “so great a change from a free, debonair, and courtly sort of behavior, which we formerly had found in them, to so strict a gravity as they now received us.” No jokes please; we’re Quakers.

There have been some attempts to push back against this. No less a weighty Friend than Thomas Kelly aspired to another way of being Quaker. He had a sense of pervading joy, and speaks of his attempts “to keep one’s inner hilarity and exuberance within bounds.” He goes on to assert that “I’d rather be jolly Saint Francis hymning his canticle to the sun than a dour old sobersides Quaker whose diet would appear to have been spiritual persimmons.” Perhaps we can be good, do good, and yet have fun at the same time. Perhaps weightiness does not have to mean heaviness; simplicity does not have to mean austerity, especially austerity of the soul.

The pleasure of humor transfers to a pleasure in the new and unfamiliar. It encourages us to be adventurous and to take risks: to be creative.

We seem keen at times to prove this about ourselves. We are not humorless. We do have a sense of fun. Our meetinghouse library has a copy of a 1950s publication called Laughter in Quaker Grey. The editor, William Sessions, compiled a selection of anecdotes—real, embellished, apocryphal—which tell funny tales of Quakers, real and imaginary. I think there may have been a later edition as well. More recently, Chuck Fager has produced a similar publication called Quakers Are Funny, and a more strongly argued (well, at least more strongly titled) Quakers Are Hilarious. There are even a couple (that I know) of online groups for Quakers seeking to encourage each other to explore their lighter, more playful selves.

Within such a framework, there are some suitable funny stories I could contribute from my own life. One is a (probably apocryphal) story a dear, old Quaker woman used to tell. A group of youngsters was describing to each other what kind of grace their families would say before meals. When it came to the turn of the little Quaker boy, he explained, “We don’t say grace; we just sit there and smell our food.” (Boom! Boom!)

The second is (as we Aussies would say) a ridgy-didge true story. We run a thrift shop here in Adelaide, and a customer once asked how that could be. How could we have a Quaker-run shop? After all, “Quakers are all dead.”

There is humor in the gospels as well, if we allow ourselves to see it as such.

But is there anything to be gained by being humorous? In evolutionary terms, it seems as though there could be. Having a bit of a scan through the literature of evolutionary psychology, I find the idea that humor may indeed be “evolutionarily adaptive.” The theory goes that a significant element of humor is that there’s always a last-minute twist. Things are brought together that we don’t expect to be together. The final step, the punch line, is a surprise, and somehow that jolt of the unexpected gives us pleasure (the sort of pleasure we call humor). In evolutionary terms, this frees us up to seek other than the usual, predictable answer to situations. The pleasure of humor transfers to a pleasure in the new and unfamiliar. It encourages us to be adventurous and to take risks: to be creative.

And, in fact, there is another whole field of research which shows a connection between humor and creativity. Those who had watched a funny film before attempting a problem-solving task performed better than those who watched an instructional film on mathematics. There are other positive effects of humor which have been identified as well: humor as tension breaker, as connection maker, as sneaky teacher.

Humor has had a place in religion, or at least in some religions. The laughing Buddha comes to mind. Humor seems to be an essential part of at least some versions of Buddhism. I don’t think I’ve seen an interview with the Dalai Lama where he hasn’t been laughing in delight at the essential humor of life. And the koans of Zen involve a freeing of the mind from the rigidly logical and predictable, such that the disciple arrives at an unexpected, but somehow just right, place: through humor to enlightenment.

There is humor in the gospels as well, if we allow ourselves to see it as such. Jesus’s storytelling and preaching are rich with hyperbole and with the juxtaposition of unexpected elements. The stories are full of the element of surprise. Who would think to imagine the blind leading the blind? A laughable idea. Or a camel struggling to enter the eye of a needle (even if it’s not a needle as we know it). Or people with great beams of wood in their eyes complaining about the splinters in others’ eyes. Or meek people inheriting the earth. It’s not belly-laugh stuff, but it’s ludicrous and arresting, and—yes—humorous. We could even argue that this very quality of not-the-expected is an essential component of the gospel message, and there must be something significant in that.

Humor can be used as a means of undermining others in a way that does not respect that of God within them. It can also be used as an easy way out.

I‘ve been speaking as if humor is always a good thing, but of course that is not necessarily so. The same stuff can be used to fashion both swords and plowshares. What presents as humor can be hurtful and destructive—or at least distractive. Humor can be cruel. There is “humor” that belittles, that excludes, that denigrates whole groups through negative stereotyping. Who hasn’t been charged with can’t you take a joke? Humor can be used as a means of undermining others in a way that does not respect that of God within them. It can also be used as an easy way out. It can distract or deflect from a situation that actually needs to be dealt with seriously. Let’s just make a joke and trivialize the issue, so we don’t really need to address it. Humor can indeed do harm. It can be used as a weapon or as an escape, a get-out-of-jail-free card.

But, even with those caveats, I would like to make a case for our embracing humor in our lives as Friends. Let us collect and laugh together at our funny little anecdotes that point out our peculiar idiosyncrasies and help unite us as a people. There’s also a serious side to this funny business. There is value in the particular quality of humor that welcomes the unexpected and unpredictable. This can be freeing, allowing us to cast aside those constrictions and rigidities that can be both limiting and divisive. It can help nurture a climate where we are open to those Aha! moments where we arrive at the unexpected and unpredicted outcome that is as right as it is surprising. Open, if you like, to the promptings of the Spirit which may seek to take us to places our more cautious tight-laced selves could not have imagined. And, besides, what fun we could have along the way.


April 2019

Kerry O'Regan
Kerry O'Regan has been a member of Adelaide Meeting in South Australia for the past 30 years and looks after the books—as in library books—for the meeting. She is a retired teacher who lives right by the sea and so feels that she is on permanent vacation.

Book Review: Testament of Devotion – Evan Welkin

Book Review: Testament of Devotion – Evan Welkin

EVAN WELKIN

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BOOK REVIEW: TESTAMENT OF DEVOTION


Testament of Devotion, a collection of essays and writings by Thomas Kelly, was one of those books I was supposed to be closely reading in college in my Quaker spirituality course. The class took up readings in chronological order from the beginning of Quakerism. I was overwhelmed by the rhetoric of George Fox, underwhelmed by John Woolman’s play-by-play self flagellation and generally lost in Friend’s writings over the last 300 years by the time we got to Thomas Kelly somewhere near the end. Where was the relevance to Quakerism now? Sure, George Fox ran around organizing Quakerism and building the meeting structure still practiced today, but his writing was strident and vindictive. John Woolman seemed like the ultimate self-righteous wet blanket, worrying about every step he took and dwelling for pages and pages on painfully mundane decisions. Haven’t we seen enough of this? Was this really what Quakerism has always been about?

I was hungry for action and heroes at that point in my life. I wanted cure-all solutions, charismatic leadership. Quakerism was fading into obscurity and we needed answers. I wasn’t exactly sure what it meant to be a leader, but I was sure it involved some amount of fast, sensuous Light trippin’: “critical, acid, sharper than a two edged sword” as Thomas Kelly says (I notice now, almost 10 years later). Now that I read Thomas Kelly again I’m struck that despite his earnestness which lost me the first time around, he’s clearly the kind of guy whose bliss was infectious. He may use the word “lo”, but “the sense of Presence!” is woven into every part of what he’s saying. He’s sharing his mystical amazement and salvation. He LOVED the Light, man. Like my brother.

My brother is also a good Quaker, and he occasionally tries to impress on me the dire state of Quakerism in way that pushes my John Woolman button (hand-dyed, locally sourced). But then I step away and I remember that he also loves the hell out of obscure Brazilian music, lobsters and making Quakerism more cool for young people (among other things)

How can I forget that? Because I’m still caught up on some of my old notions of leadership. I’m slowly learning that people who make genuinely horizontal Way in community are first really genuinely themselves. Sometimes that means you appreciate them occasionally from a distance and don’t want to hang out with them, like Fox or Woolman. But my brother and Thomas Kelly, they are certainly not “sobersides Quakers who seem to live on a diet of spiritual persimmons”. They are those rare kind of people who are truly dedicated and unobtrusively, appealingly, fired up.While I may not always hear what they have to say the first time, when I get it I’ll follow their bliss.



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JULY 22, 2012 BY EVANCATEGORIES: BOOK REVIEW, QUAKER

5 COMMENTS
POST NAVIGATION
PROCESSION OF THE SPECIES 2012
SO MUCH FOR THE AFTERGLOW…

5 THOUGHTS ON “BOOK REVIEW: TESTAMENT OF DEVOTION”
Chel Avry says:
Jul 22, 2012 at 22:36


Maybe it’s time to give John Woolman a second chance, too.
REPLY

benjaminpressley says:
Jul 26, 2012 at 03:59


I really agree with what you say here. Thomas Kelly, like Thomas Merton, has at times been the thread that keeps me hanging on spiritually. I too find most 16th-18th century Quaker journals more or less insufferable. Needless to say I respect the contributions of both Fox and Woolman, but let’s face it, there’s more than a touch of self-righteousness and sadomasochism in Fox’s writing and gag-inducing sticky-sweet piety in Woolman’s. There’s a more, I don’t know…real quality to Kelly that makes me think of CS Lewis in A Grief Observed after the death of his wife. Lewis, like Kelly comes across as much more real when writing experientially
REPLY
benjaminpressley says:
Jul 30, 2012 at 22:12


17th-18th century journals, I should say. Obvious mistake.
REPLY

jon watts says:
Jul 30, 2012 at 04:10


Evan… good to hear your thoughts about Quaker writings and what you’ve been thinking about lately. Glad that Thomas Kelly is speaking to you, and that you have a vision for Quakerism. Keep writing!  Jon
REPLY

Evan says:
Sep 13, 2012 at 01:55


Thanks for your thoughts guys. It’s funny that you mention C.S. Lewis Ben, someone quoted from the Screwtape Letters to me the other day and now I think I’ll have to pick that one up next.
REPLY

2022/09/09

Social Work: Introducing Professional Practice: Higham, Patricia E: 9781412908573: Amazon.com: Books

Social Work: Introducing Professional Practice: Higham, Patricia E: 9781412908573: Amazon.com: Books


https://www.scribd.com/document/490533677/Social-Work-Introducing-Professional-Practice-pdf





Social Work: Introducing Professional Practice 1st Edition
by Patricia E Higham (Author)
5.0 out of 5 stars 2 ratings

What is the role of social work? What does it mean to be a social worker? What are the changes affecting social work training?

Introduction to Social Work addresses these questions and provides an understanding of the knowledge, values, and skills requirements of professional social work. The author has played a key role in constructing the subject benchmarks for the social work degree and offers a reflective and thoughtful commentary upon training, education and practice. Written in a lively and readable style, the book captures the essence of the changes sweeping through social work and engages the reader in these debates.


Key features of this book include:

- Comprehensive content structured around the guidelines for training and practice

- Bridges the gap between theory and real-life practice

- Student-friendly features such as case-studies, discussion questions, further reading and a glossary



This exciting publication will be a core textbook for trainee social workers as they progress through the qualifying social work degree, or as they begin their practice as newly qualified workers seeking to consolidate their learning.



`The unique aspect of this book which distinguishes it from other competitors is that it is constructed explicitly around the key roles and benchmark statements...this book will offer something new and interesting to the growing field of social work education literature and is likely to be relevant to both students and practitioners in the UK and elsewhere′ - Dr Caroline Skehill, Queens University Belfast


Editorial Reviews

Review
′Comprehensive and user-friendly. The book is helpfully constructed around a number of key themes, starting with a good attempt to define social work from historical and international perspectives and moving on to address key issues concerning the practice, knowledge, values and skills required from contemporary social work in the UK. I believe social work students, newly qualified and experienced social workers will find ths a valuable resource, especially when one is confronted by challenges in practice′ - Professional Social Work



′Social Work is a good overview that should refresh learner and tutor alike. Pratice assessors may find this book a useful update for their work with students and also a neat refresher. It is a well-written and up-to-date text, with a good sense of where future challenges lie for the social work profession in the UK. Higham is confident enough to voice the profession′s uncertainties as well as mapping the changing organisational landscape that social workers might populate. [This book] is likely to appear on many social work reading lists. [It has] the potential to provide good learning opportunities for post-qualifying as well as pre-qualifying training′ -Health and Social Care in the Community
About the Author
Patricia Higham is a registered social worker and an independent social work consultant. She is a non-executive director of an NHS primary care trust and emeritus professor at Nottingham Trent University. She has been appointed Visiting Professor of Social Work at the University of Northampton.



She has written Social Work: Introducing Professional Practice (SAGE, 2006).




Product details
ASIN ‏ : ‎ 1412908574
Publisher ‏ : ‎ SAGE Publications Ltd; 1st edition (March 23, 2006)
Language ‏ : ‎ English
Paperback ‏ : ‎ 240 pages

Understanding Social Work Practice in Mental Health: 9781412935050: Coppock, Victoria, Dunn, R. W.: Books

Amazon.com: Understanding Social Work Practice in Mental Health: 9781412935050: Coppock, Victoria, Dunn, R. W.: Books

https://www.scribd.com/presentation/209766736/Understanding-Social-Work-Practice-in-Mental-Health



Understanding Social Work Practice in Mental Health 1st Edition
by Victoria Coppock (Author), R. W. Dunn (Author)
4.9 out of 5 stars 28 ratings


This book provides an authoritative overview of mental health theory, policy, and practice. Exploring the complex moral and ethical dimensions underpinning the field, the book engages with the key issues encountered by practitioners working in the modern mental health system. Using real world scenarios, case studies, and reflective exercises, it asks students to critically examine the world of mental health practice from the perspective of users of mental health services and their careers.


Editorial Reviews

About the Author
Vicki Coppock is a Reader in Social Work and Mental Health at Edge Hill University, Ormskirk, Lancashire. She is also a qualified and experienced psychiatric social worker. She teaches in the areas of social work, mental health and childhood and youth studies. She has a research and publications record in the critical analysis of theory, policy, legislation and professional practice in the field of mental health, with a particular emphasis on asserting a positive rights agenda for children and young people in mental distress. She is co-author of Critical Perspectives on Mental Health (Routledge, 2000) with John Hopton.



Bob Dunn is a Senior Lecturer in Social Work Studies at Edge Hill University. Following work as a Local Authority Staff Development and Training Officer he has researched deaths in police, prison, and psychiatric custody and his current teaching covers youth justice, community care, mental health, childhood and youth studies.


Product details
Publisher ‏ : ‎ SAGE Publications Ltd; 1st edition (December 22, 2009)
Language ‏ : ‎ English
Paperback ‏ : ‎ 176 pages
4.9 out of 5 stars 28 ratings



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4.9 out of 5 stars



Verneice Grygoruk

4.0 out of 5 stars Four StarsReviewed in the United States on September 19, 2014
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Lisa
5.0 out of 5 stars Great book for studentsReviewed in the United Kingdom on June 13, 2020
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Arrived quickly in great condition, really clear and easy to read book. Perfect for my degree
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5.0 out of 5 stars Five StarsReviewed in the United Kingdom on August 14, 2014
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Very good, helps perfectly with assignments .

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4.0 out of 5 stars Great bookReviewed in the United Kingdom on April 14, 2020
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Theories of Social Work - SR | PDF | Social Work | Theory

Theories of Social Work - SR | PDF | Social Work | Theory


===


===

Social Work and Social Care (School Concerns Series): Parrott, Lester: 9780415239707: Amazon.com: Books

Social Work and Social Care (School Concerns Series): Parrott, Lester: 9780415239707: Amazon.com: Books


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Lester Parrott
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Social Work and Social Care (School Concerns Series) 2nd Edition
by Lester Parrott  (Author)
5.0 out of 5 stars    1 rating
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Social Work and Social Care has been revised and updated to take into account the profound changes that have occurred in social work over the past two years, in particular the extensive legislative changes to childrens and community care services. A new chapter examines the relevance of social exclusion for social work and continues to affirm the importance of equal opportunities and anti-discriminatory practice within social work.
Social Work and Social Care:
* outlines the importance of social policy for social work
* describes the powerful ideological forces that underpin current practice
* considers the future of social work and social care within * altered social and political contexts
* covers all main areas of social work
* includes a glossary and useful website addresses.
This book is essential reading for students approaching the study of social work, social care and social policy and includes the most current research available.
====
Social Work and Social Care

has been revised and updated to takeinto account the profound changes that have occurred in socialwork over the past two years,in particular the extensive legislativechanges to children’s and community care services.A new chapterexamines the relevance ofsocial exclusion for social work and con-tinues to affirm the importance ofequal opportunities andanti-discriminatory practice within social work.

Social Work and Social Care
outlines the importance ofsocial policy for social work
describes the powerful ideological forces that underpin currentpractice
considers the future ofsocial work and social care withinaltered social and political contexts
covers all main areas ofsocial work
includes a glossary and useful website addresses.This book is essential reading for students approaching the study of social work,social care and social policy and includes the mostcurrent research available.
Lester Parrott
is Senior Lecturer in Social Work at North EastWales Institute

===
 
Social Work and Social Care
Social Work and Social Care
has been revised and updated to takeinto account the profound changes that have occurred in socialwork over the past two years,in particular the extensive legislativechanges to children’s and community care services.A new chapterexamines the relevance ofsocial exclusion for social work and con-tinues to affirm the importance ofequal opportunities andanti-discriminatory practice within social work.
Social Work and Social Care
outlines the importance ofsocial policy for social work
describes the powerful ideological forces that underpin currentpractice
considers the future ofsocial work and social care withinaltered social and political contexts
covers all main areas ofsocial work
includes a glossary and useful website addresses.This book is essential reading for students approaching the study of social work,social care and social policy and includes the mostcurrent research available.
Lester Parrott
is Senior Lecturer in Social Work at North EastWales Institute.
 
Contents

List ofillustrationsixForewordxiForeword to the new editionxiiiAcknowledgementsxv
1Social policy,social work and social care
1
Outline1From social administration to social policy1What is social policy?2Issues for social policy3Social work and social policy5Case study6 Social policy and social work education7 Social work and the state9A mixed economy ofwelfare11Case study12Social work as an occupation13Value dilemmas and the purpose ofsocial work15Case study15Conclusion20Key points20Guide to further reading21
2Ideology and the rise ofsocial work
22
Outline22What is ideology?22The development ofsocial work25The post-war period32Conclusion40Key points40Guide to further reading40
 
3Anti-discriminatory practice and social exclusion
41
Outline41Social work in a divided society41From radical social work to anti-discriminatory practice45Social work and equal opportunities47 Equal opportunities,social work and exclusion49Conclusion63Key points63Guide to further reading64
4Residential care:the last resort?
65
Outline65What is residential care?65The origins ofresidential care67 Residential care and older people69Residential care for children and young people76 Conclusion84Key points84Guide to further reading85
5Community care
86
Outline86 What is community?86 History ofcommunity care88Community care and the Griffiths Report91The mixed economy and its consequences94Evaluating community care policy96 Conclusion110Key points111Guide to further reading111
6Policy dilemmas in child and family support
112
Outline112The family and the Welfare State112Different families114Competing perspectives and childcare policy116 
vi
Contents
 
The family,child protection and the PSS118Protection or prevention121From family support to children in need124Evaluating outcomes128Family support and disability130Conclusion132Key points132Guide to further reading133
7Citizenship and empowerment
134
Outline134Citizenship and social work134What is empowerment?140Consumers and citizens142Community care and empowerment147 Enabling and empowerment151Assessment and empowerment152Evaluating empowerment154Conclusion155Key points155Guide to further reading156 
8Social work in altered circumstances
157
Outline157 Social work and the Welfare State157 New Labour and the Welfare State165New Labour and devolution170New Labour’s moral agenda171New Labour and the PSS174Conclusion176 Key points178Guide to further reading179
Glossary180Some useful websites and journals185References188Index20

===s
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ISBN-10
0415239702
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Editorial Reviews
Review
'Were all my personal social service students to have read this book before we started, it would make my teaching much easier, and probably far more effective.' -John Baldock, University of Kent, Social Policy Association News



Were all my personal social service students to have read this book before we started, it would make my teaching much easier, and probably far more effective.' - John Baldock, University of Kent, Social Policy Association News

About the Author
Lester Parrott is Senior Lecturer in Social work at North East Wales Institute teaching social policy on professional and undergraduate courses. He worked for many years as a social worker for Derbyshire Social Services Department. He has written a number of books on social policy and social work, his most recent being Social Policy: Social Work Foundations, Prospects Publications.
Product details
Publisher ‏ : ‎ Routledge; 2nd edition (November 22, 2001)
Language ‏ : ‎ English

Understanding Emotions in Social Work: Theory, Practice and Reflection: Theory, Practice and Reflection - Ingram, Richard | 9780335263868 | Amazon.com.au | Books

Understanding Emotions in Social Work: Theory, Practice and Reflection: Theory, Practice and Reflection - Ingram, Richard | 9780335263868 | Amazon.com.au | Books

https://www.scribd.com/document/403889061/Understanding-Emotions-in-Social-Work-pdf



Understanding Emotions in Social Work: Theory, Practice and Reflection: Theory, Practice and Reflection Paperback – 11 August 2015
by Richard Ingram (Author)
4.3 out of 5 stars 5 ratings
Part of: UK Higher Education OUP Humanities & Social Sciences Health & Social Welfare (121 books)


This practical guide will help social work students and practitioners to recognize, reflect upon and use emotions in their practice.
==


Contents
 Acknowledgements
ix

Introduction 1
Part 1: What are emotions and why are they important insocial work? 7
1 What are emotions? 9
2 Locating emotions in the context of social work 26
3 Reflection and the exploration of emotions 43

Part 2: Applying and understanding emotions in social work practice 59
4 Engaging and communicating with service users and carers 61
5 Emotions and written recordings in social work 75
6 Emotions, supervision, and support 90
7 Organizational culture and emotions 105
8 Emotions and the social work professional 11
9 Concluding thoughts 134

 References
137
 Index
145

===
How social workers understand and use their emotions in practice: A thematic synthesis literature review
Louise O’Connor
First Published April 23, 2019 Research Article
https://doi.org/10.1177/1473325019843991
Article information 
Article has an altmetric score of 43 No Access

Abstract
Emotions are intrinsic to social work. Social workers engage with people at points of crisis or need. The emotions of both practitioners and the people they interact with are central to the lived experience of practice. This paper presents a thematic synthesis of empirical studies which illuminate how social workers understand and use their emotions in practice. A search of electronic databases and reference harvesting located 28 papers which were screened against inclusion criteria and appraisal tools. Four analytic themes were identified: emotions as a dynamic relational resource; patterns of organisational and professional relationships; ambivalence, dissonance and distance and the place of emotions in professionalism and identity. Patterns and themes were found in diverse settings. This review brings together a small but valuable knowledge base. Findings suggest that emotions constitute a paradox for social work and are potentially a constructive resource. The paper concludes with suggestions for further research into the situated emotions of social work practice.
===
 
Praise for this book

“This is a timely publication that reinforces the centrality of emotions andemotional intelligence in social work practice – a must read for all aspiring andpractising social workers.”
Gillian Ruch,
 
 Professor of Social Work, School of Education and Social Work,University of Sussex, UK
---
“What Understanding Emotions in Social Work does is cuts across all layers ofthe social work curriculum and indeed the “resistance and lethargy’’ regarding“the role of emotions within social work practice” that Ingram refers to. Itaffords us with a medium through which to explore the substance of that whichcauses us to react and provides us with a space in which to learn more about whatit means to respond; both to ourselves and to those we engage with.It is a book for anyone involved in professional social work education andpractice; one that will become a well-thumbed addition to the discerning practi-tioner’s library.”
 
 Amanda M L Taylor, Senior Lecturer, School of Social Work,University of Central Lancashire, UK
---
“Understanding Emotions in Social Work: Theory, practice and reflection,highlights the importance of emotion in social work practice. Dr Richard Ingram clearly makes the case that the recognition of, reflection upon, responsivenessto, and regulation of emotion, contributes to effective social work practice, as well as, the development of healthy practitioners and practice environments.This book reinforces how social work is primarily a human interactive andrelational practice in which emotion and affect have a pivotal role. I highlyrecommend Understanding Emotions in Social Work as an essential text forstudents, social workers, supervisors and managers.”

 Associate Professor Kieran O’Donoghue, Head of School of Social Work, Massey University, New Zealan

===
Keywords 
Social work practice, emotions, relationship-based, professionalism, unconscious processes, relational


===
Product description

About the Author
Richard Ingram is a senior lecturer in Social Work and Associate Dean for Taught Postgraduate Studies at the University of Dundee, UK.


Product details
Publisher ‏ : ‎ Open University Press; ed edition (11 August 2015)
Language ‏ : ‎ English
Paperback ‏ : ‎ 160 pages
4.3 out of 5 stars 5 ratings


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5.0 out of 5 stars A read for every social workerReviewed in the United Kingdom on 13 June 2018
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Introduction to Social Work& Social Welfare CRITICAL THINKING PERSPECTIVES

Introduction in Social Work | PDF | Mental Disorder | Social Work

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Introduction to Social Work& Social Welfare
CRITICAL THINKING PERSPECTIVES
3rd EDITION
KAREN K. KIRST-ASHMAN
==





Introduction to Social Work & Social Welfare: Critical Thinking Perspectives 3rd Edition
by Karen K. Kirst-Ashman (Author)
4.2 out of 5 stars 82 ratings

Intended for the Introduction to Social Work/Social Welfare course found in programs of social work at both the undergraduate and graduate levels. This course can also be found in human service and sociology departments.

Editorial Reviews

About the Author
Karen K. Kirst-Ashman is Professor Emerita and former chairperson in the Social Work Department at the University of Wisconsin-Whitewater, where she taught for 28 years. She has written six social work textbooks in multiple editions and numerous publications, articles, and reviews on social work and women's issues. She also has served on the Editorial Board of AFFILIA: Journal of Women and Social Work, and as a consulting editor for many social work journals including the Journal of Social Work Education. Dr. Kirst-Ashman has been a member on the Board of the Council on Social Work Education (CSWE) and has served as a CSWE accreditation site visitor on various occasions. She is a Licensed Clinical Social Worker in the state of Wisconsin. She has been the recipient of both the University of Wisconsin-Whitewater Roseman Award for Excellence in Teaching and the University Outstanding Teaching Award. She earned her BSW degree and MSSW degree at the University of Wisconsin-Madison and her Ph.D. in social work at the University of Illinois at Urbana-Champaign. She has worked as a practitioner and administrator in child welfare and mental health agencies.


Product details
Publisher ‏ : ‎ Brooks Cole; 3rd edition (March 10, 2009)
Language ‏ : ‎ English
Hardcover ‏ : ‎ 512 pages
ISBN-10 ‏ : ‎ 0495601683
ISBN-13 ‏ : ‎ 978-0495601685
Item Weight ‏ : ‎ 2.45 pounds
Dimensions ‏ : ‎ 8.11 x 0.91 x 10 inchesBest Sellers Rank: #2,549,753 in Books (See Top 100 in Books)#2,244 in Arts & Humanities Teaching Materials
#5,470 in Social Work (Books)
#36,303 in Social Sciences (Books)Customer Reviews:
4.2 out of 5 stars 82 ratings




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Karen Kay Kirst-Ashman



Karen K. Kirst-Ashman has been a full professor and former chairperson in the social work department at the University of Wisconsin-Whitewater, where she has taught for 28 years. She has written six social work textbooks in multiple editions and numerous publications, articles, and reviews on social work and women’s issues. She also has served as a consulting editor on many social work journals. Dr. Kirst-Ashman was a board member of the CSWE from 1998 to 2001 and has served as a CSWE accreditation site visitor on various occasions. She is certified as a licensed clinical social worker in the state of Wisconsin and has been the recipient of the University of Wisconsin-Whitewater Roseman Award for Excellence in Teaching. She earned her BSW degree in 1972 and MSSW degree in 1973 at the University of Wisconsin-Madison and her Ph.D. in Social Work at the University of Illinois at Urbana-Champaign.


Top reviews from the United States


Nichi

5.0 out of 5 stars Great Text, especially for the priceReviewed in the United States on January 29, 2014
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I had to get this textbook for my intro to Social Work class. The university bookstore wanted over $200. Amazon seemed like a better deal here. The text is easy to read and comprehensive as it gets for an introduction. If you have an interest in Social Work, this book will give you about as much information as you need to dip your feet in.

Also, do note it is focused on American social work. While global and international social work is, of course, represented, the core values and such are from the NASW, so your mileage may vary in other nations if you want details on certain professional aspects.

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Bookaholics Bookshelf Reviews

5.0 out of 5 stars A book for a career tiimeReviewed in the United States on April 19, 2018
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I'm currently using this for one of my Social work classes I should have completed when I first entered the program. I was interested enough to learn that this is a book that I will keep for the rest of my educational career as well my working career.


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Amanda

4.0 out of 5 stars BindingReviewed in the United States on August 29, 2013
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The book is exactly what I needed however in Brand New condition the binding was falling apart. Nothing a little super glue couldn't fix though!

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luis leon

4.0 out of 5 stars Four StarsReviewed in the United States on September 8, 2014
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Stacy

5.0 out of 5 stars YayReviewed in the United States on February 20, 2013
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I used this book for an introduction to social work class. I still have it and it comes in handy when I forget something I learned previously and I need to look it up again.

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Linseylouwho

3.0 out of 5 stars its ok...Reviewed in the United States on October 11, 2012
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Not bad for the price. Not too exciting though. I know there is a newer version noe but my professor said we could use this one.

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Morgan Citera

5.0 out of 5 stars This is great for new social workers and learning how to handle ...Reviewed in the United States on July 16, 2014
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This is great for new social workers and learning how to handle clients! It is also GREAT with defining terms and basic knowledge that is needed to know!!


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Y. Gooden

2.0 out of 5 stars Introduction to Social Work & Social Welfare: Critical Thinking PerspectivesReviewed in the United States on July 4, 2012
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I received the item in the required limit, however, within one week of this course the binding and completely fallen apart. Sadly it seems you get what you pay for. Wasn't a very good deal after all.

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==


Jan 13, 2015Lindsay Allyson rated it did not like it
Shelves: textbooks
This textbook was terrible. While the basics of social work were presented in the book, it was poorly structured. The author's biases on different political views was very apparent and often offensive, even to someone who shares some of the author's beliefs.


It was an easy-ish read, but it was just a bad book. (less)
flag1 like · Like · comment · see review
Alicia
Apr 18, 2008Alicia rated it liked it
its oh kk needs a dictionary
flagLike · comment · see review

==
Top reviews from United Kingdom
Amazon Customer
5.0 out of 5 stars A read for every social worker
Reviewed in the United Kingdom on 13 June 2018
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Best book ever enjoyed and read it from cover to cover
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Darren G
5.0 out of 5 stars Great Text Book
Reviewed in the United Kingdom on 15 November 2015
This is one of those books that you will keep on your desk and look back at time and time again. It is written in a very accessible style and is easily picked up. Dr Ingram locates emotions within social work practice and guides the reader through a number of case study's and learning activities to explore this concept in-depth. This has been a very helpful text book during my final placement.
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5.0 out of 5 stars Highly recommended.
Reviewed in the United Kingdom on 13 November 2015
This is an amazing book. It is a must read for all involved in the social work profession. The author locates emotions within social work practice and guides the reader to explore this concept in-depth. This book has been an invaluable resource to me whilst I have been on my final placement. I will certainly dip in and out of this book for years to come.
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Amazon Customer
5.0 out of 5 stars great resource
Reviewed in the United Kingdom on 24 September 2015
Richard's book provides a depth consideration of emotion and the nature of what this means for social work. For students, practitioners and educators the book has excellent learning activities interspersed which could be used for individual reflection or by educators for group activities. I also liked the connection of emotions to the organisational context of social work and the relationships within supervision. A few diagrams help provide a framework for applying the ideas in practice and case examples bring the ideas to life. Looking forward to dipping back in and out of this for different ideas.
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Kindle Customer
5.0 out of 5 stars Excellent social work text book on emotional literacy
Reviewed in the United Kingdom on 29 September 2015
Dr Ingram's book is a helpful contribution to the literature on the 'emotional labour' of social work practice. Social work is an emotionally demanding profession because it requires us to meaningfully engage with adults and children in crises and distress. This book is perfect for students and newly qualified workers as it comprehensively explores the spaces where emotions are felt and expressed in day to day social work and how organsiational and supervisory arrangements impact on our capacity to reflect on and learn from emotions in practice. The author is particularly good at exploring the relevance of emotional literacy to rarely discussed but important areas of social work practice: note taking for instance or the support that colleagues provide in the work place. Case examples and learning points are helpfully threaded through the text. Ultimately there's something here for any practitoner who wants to refine their skills in self-reflection and use this as a springboard to more effective working relationships with servuce users and other professionals.
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Alex Summer
5.0 out of 5 stars Comprehensive and thoughtful exploration of the role of emotion in social work.
Reviewed in the United Kingdom on 30 October 2015
The book has a logical structure, starting with what are emotions and looking at the area of emotion from a range of perspectives, so the reader is not conditioned to accept one definition and instead encouraged to thoroughly engage with what may be meant by the concept of emotion. This book is not just a theoretical exploration, though, and strong practice links come over, making it a useful resource for students and practitioners at any stage of their career. Ingram’s conceptual framework for understanding emotions provides a foundation for exploring and understanding the role of emotion in social work and he goes on to link this framework to social work practice.

Self-awareness is key to ensuring emotions contribute positively, not negatively, to practice and I like how in chapter 2 the reader is encouraged to reflect on significant events in their ‘lifeline’ and think about their own experience of emotions and the potential impact of this on their practice as a social worker. Case studies at various points throughout the book encourage and enable the reader to think about the role of emotion in professional practice and to explore their own feelings.

Ingram explores how emotion and reason do not have to be at odds, and debates surrounding the role of emotion in social work practice are considered – what may be meant by emotion is easier to conceptualise having read chapter 1, which goes back to my point about the book having a logical structure.

Chapter 3 provides a comprehensive exploration of the role and process of reflection, models and methods, as well as the significant topic of emotional intelligence – key aspects for professional practice and continuous professional development.

In part 2 the book moves on to how, now more is understood about emotion in social work, this may be applied to and considered more deeply in terms of social work practice -

Firstly this is looked at in terms of building relationships with service users and carers – how an appropriate level of emotion may be invested in this, taking a relationship-based approach, and exploring some of the skills in relationship building, linking these to the role emotion may be playing here. Ingram emphasises the importance of messages from research into service user and carer perspectives, and the meaningful involvement of service users and carers in social work education - a view I equally hold as a lecturer in this field.

Sometimes at interview applicants state one of their skills as ‘empathy’ and I ask them, what do you think that means? Ingram explores the key role of empathy in relationship building and how that can be achieved, how we may put the concept into words, and he considers key influences on empathic relationships.

Ingram also highlights the importance of writing in social work and considers how much emotions should have a place in this, plus an important inclusion of a section on reflective writing - a skill we encourage students to practise and practise. The book goes on to explore the importance of supervision and support and how supervision may be used effectively as a place for the supervisor and supervisee to explore the emotional context of practice and characteristics of an effective supervisory relationship are considered. We teach social work students about the importance of supervision and this is a key part of supporting their development on placement. There is also a useful exploration of the impact of organisational culture and the role of emotion in organisations.

Throughout, the book helpfully picks out earlier themes and reiterates key points from earlier chapters, without being repetitive. In the final chapter before his concluding thoughts, drawing key themes together Ingram puts forward a model locating emotion at the heart of being a social work professional.

I found Understanding Emotions in Social Work thought-provoking and compelling, a book that shows great appreciation of the complexities of social work practice and explores the role of emotion in social work sensitively, and with care.

Alex Summer
Senior Lecturer in Social Work, MA Social Work Programme Leader
University of Sunderland
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==